Leveraging the powerful online social media platforms and designing your brand presence is a requirement in today’s business environment. Whether you are just starting or simply in need of additional support to the management of your social media accounts, The Woo Company is happy to meet your needs.
Not only do we develop content and consistent branding across all channels, we also monitor and respond to the conversations and opportunities to engage with clients and target audiences.
The simplest way to view social media management is to consider that it includes 3 core disciplines: engagement, listening, and analytics. Engagement is the process of developing content and publishing it with the intent to start a conversation with clients and customers. It entails communicating, usually 1-on-1 but occasionally at scale, with customers over your social channels. Listening is when you gather everything being said about your brand. Finally, Analytics help you understand the data and client behaviors, which provides you with insights into improvements for your business.